Video Conveter

Support Center

Customers' satisfaction is the best gift for us. We would like to try our best to provide you with the best products and service. So we welcome any question or suggestion.

We promise to our customers that we will deal with emails within 24 hours after receiving them. Free trial customers are also welcome to enjoy our effective One Business Day Email Service! Please do not hesitate to contact us.


Please note code is sent by the data system automatically if you do not contact via support directly. Normally, you can receive your code in minutes after you were succeed in payment. But this time depends on the efficiency of your bank or whether you placed an order from other countries. So please keep patience to wait.

Technical Support

If you're experiencing any problems or difficulties using our products, please get help via the following approaches:

Orders, Payments or Delivery

Product Support&Registration Key



"WonderShare's Video Converter is an extremely powerful app that's sure to meet just about every one of your video conversion needs."

-Jaymar Cabebe
CNET Editor


"Wondershare Video Converter Ultimate for MAC is a solid solution to any one that does a lot with video and audio media that may find them selves in need of decent video converson."

-Lockergnome Review